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 FREQUENTLY ASKED QUESTIONS ABOUT MEMORY FOAM PRODUCTS:

Q: What is visco elastic foam or memory foam?
A: Visco-Elastic memory foam is a unique oil-based polyurethane flexible foam, originally developed in the 1970's by NASA (national aeronautics and space administration). This foam was invented to be used to support the astronauts by relieving the incredible G-Forces experienced in the human body during takeoff and landing.

Q: How does it work?
A: Its visco-elastic properties allow it to automatically sense your weight and temperature, and respond by molding to your body's exact shape and position. Continuously reacting to the weight and body temperature of the user, the visco-elastic memory foam dramatically minimize pressure points, thus reducing tossing and turning, significantly improving blood circulation and reducing pain and discomfort with disruptive sleep.

Q: Why should I buy your products?
A: We only sell high quality brand name products made in USA. We do not sell generic brand. We do not sell factory rejects, closeouts, freight damaged, dirty merchandise.

Q: What are the benefits of sleeping on memory foam?
A: Relives pressure points (Great for side sleepers who experience numbing in the shoulders and arms as well as those who spend extended periods of time in bed). It is much more comfortable than sleeping on a conventional inner spring mattress. People with certain aliments from herniated or ruptured discs, arthritis, fibromyalgia, the memory foam can offer a great deal of relief. Memory foam mattress topper will greatly change the way an existing innerspring, water, air or foam mattress feels.

Q: What is the best foam Firmness Rating Support for me?
A: There is not one prefect visco elastic memory foam pad density for everyone. Instead you should take into account your body size and sleeping preferences. Lighter customers may find that a 4.3 visco elastic memory foam topper is just right. However if you are lighter and prefer a firmer feel than a 5.3 visco elastic memory foam pad may be best. Heavier customers should choose denser toppers. Rarely do our customers find any visco memory foam pad to be too dense. Denser visco-elastic memory foam toppers make for better sleep.

Choosing a Topper 2 inch 3 inch 4 inch
3.3 Accu-Aire  110lbs or Less 150lbs or Less N/A
4.3 Accu-Ease 130 to 200lbs 150 to 225lbs 175 to 225lbs
5.3 Accu-Gold 120 to 225lbs 180 to 275lbs 250lbs or more

For stomach sleepers the manufacturer recommends a 2 inch thickness; back sleepers a 3 inch thickness and side sleepers a 4 inch thickness. To make sure your sheets will accommodate your new topper we would recommend measuring the depth of your mattress and then measure your sheets from the corner seem to the elastic edge. In most cases your current sheets will fit a 2 or 3 inch topper; however for a 4 inch topper you will need a set of deep fitted or deep pocket sheets that fit mattresses up to 18 inches deep.

Q: What is the Comfort Firmness Rating Support?
A: Our manufacturer rates our products by a comfort rating which factors in the density. We do not have the ILD rating, or the weight in lbs per sq foot. High density foams can be produced very soft and low density foams can be made very firm. Therefore, there is no such thing as a "hard" or "soft" density. High density foam products generally offer a great deal of support, but they may actually be fairly soft foams. Our products are comparable to nationally advertised products. There is a difference between firmness and support. Firmness (25% IFD) is a measurement of surface feel of the foam. Support is the foam's ability to "push back" against weight and prevent the foam from "bottoming out." Higher density foam helps prevent the feeling of having the foam collapse beneath the weight of your body. Therefore individuals that weigh more should consider the higher density (5.3 Accu-Gold) products, those that weigh less than 200lbs should consider the lower density (4.3 Accu-Ease) products and those that weigh less than 100lbs should consider the super soft (3.3 Accu-Aire) products. We usually recommend that if the person using the visco-elastic memory foam mattress topper weighs under 200lbs and they are just looking for added comfort they should get a 2" visco-elastic memory foam mattress topper, if they weigh over 200 lbs we definitely recommend a 3" visco-elastic memory foam mattress topper and for those that weigh over 250lbs the 4" toppers are the best option for pressure point relief and comfort. The 3.3 Accu-Aire visco-elastic memory foam is SUPER SOFT being less dense and having a softer compression or ILD rating. The 4.3 Accu-Ease is slightly firmer and provides a little more support while at the same time remaining soft and supple with a slightly more supportive compression or ILD. Our most luxurious 5.3 Accu-Gold visco elastic memory foam is firmer than the 3.3 Accu-Aire and 4.3 Accu-Ease visco elastic memory foam and is more like the nationally advertised Swedish foam. It's a personal preference really whether you want a softer or firmer sleeping surface. We do not recommend getting a 4" visco-elastic memory foam mattress topper unless the person using it weighs over 250lbs or needs extra pressure point relief and doesn't mind sinking down into the visco-elastic temperature sensitive memory foam. We have found through personal and professional experience that the weight ranges that we refer to work really well with the type of pad thickness you are thinking of getting. Why spend the extra money if you don't need to.

Q: Will memory foam material make me hot and sweaty?
A: No memory foam is temperature smart. It relates to your body, your temperatures and your sleep style. Your natural body heat allows the foam to create your own personalized comfort.

Q: How long it will take to receive my order?
A: We process all orders within 48 hours and we ship your order by UPS, FEDEX. The estimated time to arrive is about 3 to 7 business days based on your address in Continental USA.

UPS Estimated Shipping Map

 Map

FEDEX Estimated Shipping Map

Q: Who are your customers?
A: Our customers very from residential to businesses such as doctors, chiropractors, furniture stores, upholstery shops, physical therapists, message therapists, other medical professional, hotel supply, RV dealers, boat dealers. 

Q: How long does it take for the new foam odor, to go away?
A:
The smell that you are referring to is a new foam smell that some foam can have.  We can assure you that U.S. made foams do not contain any toxic chemicals like formaldehyde or PBDE, but it can have new foam smell that lasts for a couple of days to a couple of weeks, based on the foam manufacturer. The foam smell does not necessarily trigger allergies; however, it can be bothersome to some people who have sensitivities to smells. If the smell bothers you then try the following strategies: airing out the room and washing the sheets after a few nights of sleep on the new mattress, placing a dish of vinegar on the night stand or a bowl with ammonia underneath the bed to help neutralize the smell or place a couple fabric softener sheets under the sheets for a few days or spraying the foam with Febreze. If these methods do not help then try using an air purifier machine as this should help clear the smell very quickly. The smell will go away, so please do not base your opinion of the product on the initial smell that may come with it.

Q: Is It Time To Replace Your Bed?
A: Many mattresses that appear to be in good shape are actually not supporting you properly. As a general rule, if you've had your bed for more than 5 years, chances are you need to replace it.

Q: How much smaller Memory Foam Toppers are cut than the bed sizes to accommodate sheets and avoid edging?
A: All toppers are cut between 1" and 4" from (W) and (L) and 1/8" to 0.5" from thickness to accommodate sheets and avoid edging.

Q: What Else Is In Bed With You?
A:
Did you know your innerspring bed is home to a colony of tiny bugs that eat your skin? It's true! Dust mites fed on your discarded skin cells, and most innerspring mattresses have hundreds of thousands of the little buggers. Memory foam beds are much less attractive to dust mites because they have a solid core, unlike the hollow center of an innerspring mattress. Don't let the bed bugs bite!

Q: What are some examples of how toppers are used?
A:
The quality of a piece of Memory Foam is determined by measuring its density. The denser the material the heavier and firmer it is to the touch. Also, the denser products usually take a lot longer to recover from a compressed state and are therefore thought to be more supportive than less dense memory foam. Because of this slower recovery, and increased support, denser foams are more expensive than materials that are less dense. In it simplest terms, density simply tells you how much the particular piece of memory foam weighs. A 4 lb. density simply means that a one foot cube of this material would weigh 4 lbs. Each memory foam brand has its own unique feel and recovery time. Higher density memory foam tends to have more of the unique memory feel that makes the foam more supportive. A 2.5 lb. density memory foam doesn't have enough density to give you the same feel that you get from a 4 lbs. or a 5 lbs. block of memory foam.

Q: What are some examples of how toppers are used?
A: You have a spring mattress has given many years of good service (or perhaps not). Rather than spending $500 -1500 on a new bed you can transform your bed by simply adding one of our toppers at a fraction of that cost. It can also be used on foam beds, latex beds, sofa bed or a fold away bed.

Q: Do I need to rotate my memory foam mattress?
A: During the first 30 days, we recommend that you frequently rotate your mattress from head to foot to assure proper breaking in and even weight distribution.
You should never flip your memory mattress.

Q: How do you get a mattress or topper in such small package?
A: A special process enables us to dramatically reduce the size of the mattress before its packaged and shipped. When the package is opened, the system automatically returns to its full size with no loss of performance.

Q: How do I set up the system and restore it to full size?
A: Its simple, place the package in the approximate location where you want the bed to be. Make sure that there is enough room surrounding the package, because the product will expand approximately 3 times the package size. Then just open the package carefully and in about 1 hour the mattress will expand to approximately 75% of its original size. Within 24hrs it will return to 100% of its fill size.

Q: Does a memory foam mattress require any special care or protective pad and hot do I clean it?
A: None whatsoever. Do not machine, wash or dry memory foam pillows or mattress pads. The foam can be spot cleaned using a mild detergent. Air dry it away from direct sunlight.

Q: You can't see the answer to your question?
Please write us and we will be glad to answer all your questions. If you are worried about purchasing memory mattress or you don't know which one to choose please contact our sleeping experts and get best deals on memory foam products online.

 

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